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Account Management 101

Entry -Intermediate

Arabic & English

Online

2 Hrs

1500 L.E

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Lead Instructor

Amin Yakout

Account Manager @Media Hub Saadi Gohar

Experienced Account Manager with Over 5 Years of Expertise

As an experienced Account Manager with over 5 years in the industry, I excel at efficiently organizing and delivering all client requests, including campaigns, photo shoots, media productions, videos, and designs. With a keen eye for detail and a strong commitment to exceeding expectations, I consistently provide outstanding service to my clients.

In addition to managing key accounts across all platforms, I also serve as a mentor and coach to an Account Executive on my team. I take pride in developing their skills and helping them maintain a high level of performance to best support our clients.

Course Information

This course provides a comprehensive overview of the essential skills and knowledge required for effective account management. You will learn how to build strong client relationships, understand client needs, and deliver exceptional service. The course covers various aspects of account management, including communication, negotiation, problem-solving, and project management. Through practical exercises and case studies, you will develop the ability to manage client expectations, exceed goals, and contribute to the overall success of your organization.

Upon completion of this course, students will be able to:
• Define the role of an account manager and its importance within an organization.
• Develop strong client relationship-building skills.
• Effectively communicate with clients and internal stakeholders.
• Conduct thorough client needs assessments.
• Set clear expectations and manage client deliverables.
• Negotiate contracts and resolve conflicts efficiently.
• Utilize project management tools and techniques.
• Measure and analyze account performance.
• Identify opportunities for account growth and expansion.

Course Curriculum

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Explore FAQs

Upon completion of all lessons in your course, you'll receive a signed certificate from The Copywriter.

Our courses conducted primarily in Arabic but since many advertising terms are in English, we're in the process of adding subtitles to our recorded material.